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California Office of the Patient Advocate
“I was fortunate enough to have Anna as my nurse. From the time I was brought back to the procedure room until I left the department, Anna was my nurse. She made a somewhat uncomfortable experience very fabulous and comfortable. She began by listening to me that IV's were difficult for me, and spend time putting in the IV. She talked with me about what to expect. She laughed with me when I joked. When it was time to have the doctor begin the procedure, Anna stayed with me as I had requested. My entire experience was pleasant and easy. Sansum Clinic is fortunate to have such a competent and caring nurse at their clinic. Thank you!”
“I am so pleased with the care that I am getting from Dr. Sim and his entire department. I feel that Dr. Sim is always aware of my history and provides thoughtful advice. When I have needed to call in, he has always been helpful. I never feel rushed. Thank you.”
“I must compliment you on your recent hires: Esteban Alfaro, MA and Leann McLaughlin, PA. They were both cordial, professional, and very pleasant. It made for a very pleasant visit. Thank you! - Jan M.”
“I have been coming to Sansum Clinic since 1972. It is a 4-hour drive one way for us. But I would not go anywhere else for my medical treatment. I have tried another place but I always come back to Sansum. The doctors are outstanding the service is outstanding overall it is a great place to go for any medical problem.”
“I had the best doctor experience ever. Dr. Kernoff was an angel, she listened to my issues, was very helpful and made me feel very comfortable. I pinched myself afterwards thinking this must be a dream, thank you.”